Dead End

Have you ever tried to download ringtones for your cell on a weekend? DON'T BOTHER! My son wanted a couple of music related rings for his new cell phone. So, being the responsible parent, I joined him in a Sunday afternoon romp through a plethora of good but mostly bad Casio renditions of current hits. We finally decided on two tones. Now I've done this before on my phone so don't think I'm a novice at this task. I follow along on the web page, dutifully put in his phone number (area code first) and order the two selected ringtones. He then sat patiently by his phone waiting for the message that his "new" tones were waiting for him. No such message arrived..for either one. Now I find my self calling the Customer Care line to get down to the bottom of our problem. (as we are instructed to do.) "You have reached our customer care line but we aren't open right now." "Please push 1 for automated help. Your call means a lot to us." OK - I drilled down through a dozen numbers, each one taking me further away from reality. Finally, download ringtone help push 7... "You have reached our customer care line but we aren't open right now." "Please push 1 for automated help. Your call means a lot to us."- DEAD END!